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Company Information

Cloudfire is a business solution oriented company, intending to fill the market need for a professional, customer-focused, responsible cloud, print management and communications solution provider. The company emphasizes the complete solution, service and support to differentiate itself from more price-oriented IT companies. We are on the brink of penetrating a lucrative market in a rapidly growing industry.

Located on the Gold Coast, Queensland we realize that, for us to prosper, we need to be flexible and responsive, to delight the clients by providing them with what they want, when they want it, and before the competition can offer it. The company intends to achieve this through a solutions approach that is customer-centric, and in which the customer’s business objectives enjoy top priority.


Our Mission



Many IT and application development organizations have struggled to embrace the Cloud in a meaningful and beneficial way. To gain certain benefits, it seemed necessary to sacrifice others. Most public clouds pledge utility charge and affiliated cost savings, but issues surrounding provisioning, oversight and, most importantly, asset orchestration, high accessibility and catastrophe recovery security conceive daunting obstacles to adoption. On the other hand, while private clouds on dedicated hardware address those pain points, the economic benefits of the Cloud are lost to the costs of dedicated hardware and software blended with the assets required to provision and organise them.



There are six values that the HOSTING culture is built upon.

Innovation.

We embrace change and look to innovate at every opportunity.

Dependability.

We’ve got your back and want you to know we are here for you.

Integrity.

We communicate openly and honestly, in as straightforward a manner as possible.

Motivation.

We take challenges head on, with a can-do attitude and solution-oriented attitude.

Our Golden Rule.

We treat everyone we interact with like a VIP customer.

Passion.

Work hard. Play hard.

Our goal is to serve as an expert guide, leveraging the strength of our proven approach, our infrastructure, and our people. We believe that our business is about much more than delivering services. It’s about being a business partner, rather than just a hosting vendor. Our direction is our customers’ direction and we aim to keep their businesses moving forward.

CATCH THE WAVE

JOIN THE WORLDS MOST PASSIONATE AND DRIVEN TEAM

Our Vision


Cloudfire is a company with a vision. We believe that top quality service and outstanding customer support should be affordable for businesses and nonprofits alike. Our dedication to this vision has made us one of the fastest growing internet companies in Australia today.



There are six values that the HOSTING culture is built upon.

Innovation.

We embrace change and look to innovate at every opportunity.

Dependability.

We've got your back and want you to know we are here for you.

Integrity.

We communicate openly and honestly, in as straightforward a manner as possible.

Motivation.

We take challenges head on, with a can-do attitude and solution-oriented attitude.

Our Golden Rule.

We treat everyone we interact with like a VIP customer.

Passion.

Work hard. Play hard.

Our goal is to serve as an expert guide, leveraging the strength of our proven approach, our infrastructure, and our people, rather than just a hosting vendor. Our direction is our customers’ direction and we aim to keep their businesses moving forward.

Our Network


Connectivity providers

Cloudfire maintains fully redundant connectivity to multiple major carriers, ensuring the shortest route and lowest latency to any destination across the country. Our major connectivity providers consist of:

  • Constant Performance – All of our internet plans are designed
    and built for business use
  • Transparent and Manageable – Online usage metering and
    reporting tools, with limit alerts



Peering

We maintain peering with several national Australian networks, including:

  • Asia Net Com
  • Cairns Net
  • Central Queensland University
  • Comcen
  • Datafast
  • iiNet/Chime
  • Intermode
  • IntraPower
  • Netscape
  • Pacific Internet
  • PowerTel
  • Primus Telecommunications
  • Swiftbroadband
  • Telenet
  • TPG
  • UECOMM
  • Veridas
  • WebCentral
  • Westnet






Datacenter Facilities


Tier 3 Reliability

All our services are provided via our Tier 3 data centre facility to ensure maximum uptime by removing single points of failure. You can find in depth technical details regarding the facilities infrastructure below.





Hardware

In order to maintain our high level of service, Cloudfire uses only the best available hardware for each and every component of our infrastructure. This includes:

  • Juniper Routers & Interconnect Equipment
  • Juniper Core Switches
  • Juniper, Cisco and HP Distribution Switches
  • APC PDU's

Power Specifications

  • Minimum N+1 redundancy on power supply
  • Diverse A&B feeds through 120KVA UPS (N+1)
  • Backup batteries
  • Onsite power generator with 48 hours fuel supply

Controlled Environment

  • Air conditioning units – Air cooled APC FM40(N+1)
  • Humidity maintained at 50% (+/- 10 %)
  • Maintainined temperatures at 22C (+/- 2-C)
  • Air Conditioning – Minimum N+1 redundancy
  • Environmental monitoring

Fire Detection and Suppression

  • VESDA fire detection
  • Under floor smoke detection
  • Ceiling smoke detectin
  • Dry pipe system
  • FM200 gas discharge system

Data Centre Security

  • Biometric security check points
  • CCTV camera monitoring
  • Alarm access system
  • Access control using proximity cards
  • After hours parking